Welcome! Who am I?
Welcome to my page! My name is Max Navarrette & I am born and raised from the Arizona desert. I feel very connected to people, very self-aware, grateful & grounded. I know life is short, so remember to smell the roses. I'm in touch with the places I am in and my impact on those around me.
With that, some of my skills and strengths are strong effective communication in sales with the customers I do business with, the teams I interact with, and the management I am engaged with. Transitioning into customer service and people since 17, I am 24 now, knowing psychology of how people think, how to overcome sale roadblocks, and ALWAYS BE CLOSING.
Knowledgeable of product and verbatim to assist in my thoroughness which is weaved into the fabric of my work with management, fellow employees, the company and most importantly the customers. A team player and leader that is someone who is result driven and provides great outcomes!
Projects & Skills
Private Country Club (6 Years) Lodge at Ventana Canyon Fine Dining & Events
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Extensive experience in fine dining service, banquets, weddings, wine dinners, and private parties.
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Skilled in conflict resolution, effectively managing issues between guests, members, and staff to ensure a seamless experience.
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Knowledgeable in fine dining etiquette, ensuring a high level of service and customer satisfaction.
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Experienced in event planning and execution, understanding the key elements needed for successful, high-end events.
Sales & Marketing – Toms Fine Furniture & Collectibles
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Developed expertise in sales psychology, learning how to approach customers, ask clarifying questions, and identify pain points to drive sales.
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Strong ability to stage and design furniture displays, creating visually appealing layouts that enhance customer engagement.
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Experienced in curating antique collections, understanding various styles, historical significance, and customer preferences.
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Ability to connect with customers on a deeper level, ensuring a more meaningful and enjoyable shopping experience.
Luxury Retail – Tiffany & Co.
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Expertise in fine jewelry, including knowledge of stones, styles, carats, collections, and designers.
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Skilled in high-end customer service, making clients feel welcome, valued, and at ease.
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Strong sales acumen, with the ability to balance confidence and intuition, knowing when to push a sale and when to listen.
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Ability to personalize the client experience, uncovering their unique story and tailoring recommendations to their needs.
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Deep understanding of sales goals, store performance, and the psychology behind purchasing decisions to maximize revenue.
Eller Marketing Case Competition – Shamrock Farms
Team Member/Participant | Tucson, AZ | October 2023 – December 2023
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Developed a strategic marketing plan to position Shamrock Farms as Arizona’s top dairy brand and establish it as a household name.
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Conducted consumer insight research to identify and understand Shamrock Farms’ two core consumer segments, shaping targeted marketing strategies.
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Designed creative marketing initiatives that aligned with brand identity and consumer preferences to drive engagement and brand loyalty.
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Delivered a comprehensive strategic plan presentation to a panel of judges, earning a second-place honorable mention among six competing teams.
Marketing Analysis – Corbett’s Restaurant, Tucson, AZ
Team Member/Participant | March 2024 – May 2024
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Collaborated with Corbett’s General Manager to discuss marketing goals and challenges, forming a foundation for data-driven insights.
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Designed a 20-question Qualtrics survey to assess customer experiences, brand awareness, and expectations for Corbett’s.
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Collected and analyzed survey data using SPSS, ensuring clean and interpretable results to identify key marketing strengths and areas for improvement.
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Developed a comprehensive report and presentation detailing findings and actionable recommendations, which were delivered to Corbett’s management for implementation.